Privacy Policy

Effective Date: 24/12/2024

Bozzy’s 3D Prints (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.bozzys3dprints.co.uk, and use our services. Please read this policy carefully. By accessing or using our website, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name

• Email address

• Billing and shipping addresses

• Phone number

• Payment information (processed securely by Stripe and not stored on our servers)

• Account login details for registered users

1.2 Non-Personal Information

We may collect non-personal data, including:

• IP address

• Browser type and version

• Time zone setting

• Operating system and platform

• Information about your visit, including the URL clickstream, products viewed, and search terms.

2. How We Use Your Information

We use your information for the following purposes:

• To process orders and deliver products or services.

• To manage and maintain your account.

• To provide customer support.

• To send transactional communications, such as order confirmations and invoices.

• To improve our website, products, and services.

• To comply with legal obligations and protect against fraudulent transactions.

• To send marketing communications (if you have opted in).

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Performance of a Contract: To fulfill your orders and provide services.

• Consent: For marketing communications where consent is required.

• Legitimate Interests: To improve our website and services, prevent fraud, and protect our business.

• Legal Obligations: To comply with applicable laws, such as tax and accounting regulations.

4. Third-Party Services

We share your data with third-party service providers to facilitate our business operations. These include:

4.1 WordPress and Woocommerce

Our website operates on WordPress with Woocommerce to manage the online store. These platforms collect and process order information securely.

4.2 Payment Processors

We use Stripe to process payments. Stripe handles your payment information securely and does not share full card details with us. For more information, refer to Stripe’s Privacy Policy.

4.3 Hosting and Analytics

• Hosting: [Insert Hosting Provider]

• Analytics: We use Google Analytics to track website performance and user behavior. Google Analytics collects data through cookies and anonymizes IP addresses.

4.4 Delivery Providers

We share shipping details with couriers to ensure your orders are delivered.

5. Cookies

Our website uses cookies to enhance user experience and analyze website performance. You can manage your cookie preferences through your browser settings.

5.1 Types of Cookies Used

• Essential Cookies: Necessary for website functionality.

• Analytics Cookies: Used to understand how visitors interact with the website.

• Marketing Cookies: Used to deliver relevant advertisements.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:

• Order data is retained for [X years] for tax and accounting purposes.

• Marketing data is retained until you opt out.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

• Right to Access: Request a copy of the data we hold about you.

• Right to Rectification: Request corrections to inaccurate or incomplete data.

• Right to Erasure: Request deletion of your data (subject to legal obligations).

• Right to Restriction: Request limitations on how we process your data.

• Right to Data Portability: Request your data in a structured, commonly used format.

• Right to Object: Object to the processing of your data for direct marketing purposes.

• Right to Withdraw Consent: Withdraw your consent for processing where consent was given.

To exercise any of these rights, contact us at [Insert Contact Email].

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include:

• SSL encryption for data transmission.

• Secure server hosting.

• Restricted access to personal data.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the UK, such as the US, where some of our service providers are based. We ensure that such transfers comply with UK GDPR by using approved mechanisms, such as Standard Contractual Clauses (SCCs).

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bozzy’s 3D Prints
Email: info@bozzys3dprints.co.uk
Phone: [Insert Phone Number]
Address: Contact Us

Last Updated: 24/12/2024